Shipping policy

Processing Time
All orders are processed within 3 business days after payment is confirmed. During high-demand seasons or sales, processing times may take an additional 1–2 business days.

Shipping Time
Once your order has been processed and shipped, it will arrive within 9 business days.
Total estimated delivery time: 12 business days (3 processing + 9 shipping).

Shipping Locations
We currently ship to the United States and selected international destinations. If your address is not available at checkout, please contact our support team.

Shipping Confirmation & Tracking
Once your order is shipped, you will receive an email with your tracking number. Please allow up to 48 hours for the tracking link to update.

Delays and Exceptions
Delivery times may vary depending on carrier delays, customs processing, or weather conditions. We are not responsible for delays beyond our control, but we will always assist you in locating your package if necessary.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within 30 days, please contact us immediately at [your email@example.com] so we can assist you with a replacement or refund.

Incorrect Address Disclaimer
Please ensure your address is correct before submitting your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Contact Us
For any questions regarding your order or shipping, you can contact our customer support at:contactportal@startmail.com